About Us

Where we are coming from? Where we are going?

EWASCO was incorporated as a private company limited by ordinary share capital by the defuct Embu Municipal Council in March 2003. The Company became operational in March 2005 and the financial operations of the Company were separated from those of the Municipal Council in July 2005. Hence, the Company has practically existed since July, 2005. In new dispensation the company is wholly owned by the County Government of Embu

EWASCO’s mandated area of coverage is 972 km2. The area currently supplied with water is estimated to be 447km2. The total population served is estimated to be 89,000 out of 160,000 people living within the Company’s area of jurisdiction.

EWASCO’s water supply capacity has improved from 2,000m3 per day in 2005 to 13,000m3 per day by until December 2013 after completion of new Treatment works funded by JICA the capacity increase to 28,000m3. The Company has 22,000 water supply connections distributed among industrial, institutional and domestic users in addition to a large number of potential connections.
EWASCO main water sources is Rupingazi water intake works .The Company relies on gravitational flow of water where the water pressure is provided by gravity consequently reducing the water distribution costs.



The mandate of EWASCO is to supply water and provide sewerage services in the Company’s areas of jurisdiction.


Arising from its mandate, the core functions of EWASCO are:

    • Water supply infrastructure development;
    • Sewerage infrastructural development;
    • Operation and rehabilitation/ maintenance of the infrastructure;
    • Sourcing, treatment, distribution of water and provision of sewerage services; and
    • Financial management (billing, revenue collection and efficient application of financial resources).



Safe water and sanitation services to the satisfaction of our customers.



To provide quality, adequate, affordable and sustainable water and sanitation services through eco-friendly technologies.




  • Integrity
  • Transparency and Accountability
  • Team Work and Commitment
  • Professionalism
  • Quality Services and Customer Satisfaction
  • Innovation and Creativity
  • Good Corporate Governance



We are committed to ensuring the community of Embu Town receives quality and efficient water services, which includes the provision of individual water connections and water borne sanitation to all formal stands and minimum of basic water services to informal stands. The commitment is illustrated by the number of water related projects that are currently being implemented to provide adequate water service response. Service delivery however, also depends on the community to take responsibility for water services.

Understanding Water

Have you ever wondered how water gets to your tap?


In terms of the water cycle water is obtained from the rain, which get stored in rivers before commencing the journey to reach our taps.
As a County owned water utility Embu Water (EWASCO) provides clean drinking water to our 22,000 customers who includes businesses and households within the jurisdiction of Embu county and Parts of Kirinyaga County.

EWASCO supplies 28,000 CUBIC Meters of drinking water through a distribution network of 11 896 km. During the water treatment process contaminants are removed from untreated water to produce drinking water that is pure enough for the most critical of its intended uses, usually for human consumption.

Substances that are removed during the process of drinking water treatment include suspended solids, bacteria, algae, viruses, fungi, minerals such as iron, manganese and sulfur, and other chemical pollutants such as fertilisers.

EWASCO ensure water quality not only relate to the treatment of the water, but to its distribution after treatment as well. World Health Organisation (WHO) guidelines are generally followed throughout the world for drinking water quality requirements. In addition to the WHO guidelines, Water Services Regulatory Board (Wasreb) have guidelines that EWASCO follows to ensure consumers to have access to safe drinking water.

Understanding Sanitation

Do you ever think of what happens after you flush?


“Out of sight, out of mind” is the attitude most of us have when it comes to flushing the toilet or taking a bath. But all that dirty water leaving your residence is called “wastewater” which has to end up somewhere. That “somewhere” is at the EWASCO Wastewater Treatment Works. The EWASCO wastewater process removes solids, dissolved solids and harmful bacteria. The treatment process last between 8 to 16 hours until water is clean enough to be used as a daily source of clean, fresh water.

Before the wastewater arrives at the treatment plant it first must travel through the pipes connected to your home, apartment, business, etc., via network. If there are no blockages in the pipes this wastewater reaches the treatment plant.
Sewer blockages can cause damage to homes, health hazards and threaten the environment.


What is the problem and how am I affected?


Sometimes there are blockages in the collection pipes or pump stations. These blockages may cause sewage overflows and back-ups in your home, your neighbour’s home, on public property and just about wherever water can find a way out.

Some of these sewer overflows and back-ups occur because of system failures. Sometime blockages can be attributed to improper disposal of personal items, such as diapers, feminine hygiene products, grease and fat from cooking, towels, rags, etc. into the sewer system. Everything you flush down your toilet, ends up at the treatment works (though, not in its original form).

For instance, suppose you accidentally flush a s down something in your toilet. If it doesn’t block your system and manages to move through your pipes it eventually ends up at the treatment works where it has joined hundreds of other items that block up the pumps and prevent them from working properly.


How much waste really ends up in the system?

EWASCO's sewer system is not designed to collect garbage. Human waste and toilet tissue are the only products the wastewater system was designed to handle. As our customers this affects you because continued use of our sewer system as a trash can contributes to system failures, added stress and wear, and increased operation and maintenance costs.


How can you help?

Customers are urged to all contribute by maintaining our infrastructure.

Please ensure that you do not flush the following items in your toilet:

    • Nappies
    • Food
    • Garbage
    • Hair
    • Personal hygiene products
    • Toys
    • Paper towels
    • Toothbrushes
    • Baby/Cleaning wipes

With everyone’s help EWASCO can limit the number of sewer overflows due to blockages in the system thereby eliminating the need for costly clean-ups and possible contamination of our rivers/dams and endangerment of public health.
If you would like more information, a tour to EWASCO Wastewater treatment works, please contact at (068) 2231156

Remember, prevention is key. Keep your pipes and drains clean.


Contact Information


P.O Box 2142 60100 Moteero Road
Embu, Kenya
Phone: (+254) 068 2231156
E-mail: info@embuwater.co.ke


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A customer account is due for disconnection after failure to pay the bill for consecutive months.

All customers are requested to be paying their water bills before the due date.